How America loves to learn

Instructor with adult class

Instructor with adult class

Have you taken a class lately, or plan to soon? According to a recent Pew Research Center survey, 73% of U.S. adults consider themselves lifelong learners, pursuing knowledge and skills for both personal and career advancement. The study reveals that Americans prefer learning in-person over online methods, and that their strongest motivations to learn include both getting ahead and personal fulfillment.

Lifelong learning for professional development might include attending conferences, reading professional publications, or studying for a certification. In the personal realm, lifelong learning could consist of reading a how-to blog, taking a community education drawing class, or joining a group to practice a hobby.

For instruction-based learning, Pew learned that, while online learning opportunities serve many needs, most adults prefer to learn in person. A large majority of both personal and professional learners preferred “place-based learning” at a location such as a school, library, community center, conference or other venue over online learning.

Reasons for engaging in learning activities varied. Workers who sought learning for professional development named these motivations:

  • 55% wanted to develop or maintain job skills
  • 36% were working toward job-related licensure or certification
  • 24% intended to seek a raise or promotion
  • 13% took training to get a new job at a different organization
  • 7% hoped to stave off a layoff by updating their training

One of the greatest rewards of formal learning identified by survey participants was to expand their professional network, cited by 65% of learners. About half noted that training helped them advance in their organization, about a third landed a new job with the help of training, and another third found a new career direction thanks to professional learning activities.

Those engaged in learning to advance personal interests had different purposes in mind:

  • 80% sought personal fulfillment
  • 64% intended to gain skills that would allow them to help others
  • 60% had extra time to pursue an interest
  • 36% wanted to turn a hobby into a paying occupation
  • 33% were developing skills to assist the children in their lives with schoolwork

Personal learners found a range of social and psychological benefits from learning activities: nearly 90% stated that they felt more capable and well-rounded, about 70% gained new perspectives, nearly 2/3 made new friends and connected to community, and others started volunteering as a result of personal learning activities.

Search for education and training opportunities in your area on CareerOneStop’s Local Training Finder, and get more help with training decisions.

 

 

 

 

 

 

 

Tagged with: , ,

New graduates: time to clean up your online image

entry level worker

entry level workerGetting ready to graduate and hit the job market?  There’s a lot to think about: crafting a resume, brushing up on your interview skills, expanding your job search network—and one more item you definitely shouldn’t overlook: sprucing up your online image.

By most estimates, more than half of employers look up job candidates on social media. In a survey conducted last year by CareerBuilder, employers said they were looking at candidates’ profiles on Facebook, LinkedIn, Twitter, and other social media sites for a few specific reasons:

  • 60 percent are looking for information showing that a candidate is qualified for the job
  • 37 percent want to see what other people are posting about a candidate
  • 21 percent admit they’re looking for reasons not to hire a candidate

How to clean up your social profile

It’s one thing to be aware that a future boss might be viewing your social media profiles.  It’s another thing to know exactly what you need to clean them up.

Luckily, it’s not too complicated to figure out: simply steer clear of posting information, comments, photos, or videos that you wouldn’t want an employer to see. Take a quick tour of your current social media sites—and it’s also worth it to Google yourself to see if any old accounts are still up.

Not sure if something is appropriate?  It’s best to best to err on the side of caution. For each account, take a look to see if you need to delete any of the following:

  • Unprofessional photos—especially ones in which you’re drinking or dressed inappropriately
  • Inappropriate comments by your friends – remember you can delete comments under your photos
  • Discussions about alcohol or drug use
  • Talking poorly about previous employers
  • Discriminatory comments, for instance, using slang terms for racial or ethnic minorities
  • Confidential information about past, current, or prospective employers

Looking for more first-time job seeking tips?  Visit CareerOneStop’s Entry-level Worker.

Tagged with: ,

Flexible schedules for work-life balance

Man at park with his children

Man at park with his childrenConversations about work-life balance, sustainability, and flexible schedules dominate human resource offices and boardrooms, as the competition for talent and worker retention rises. Since many workplace surveys indicate that workers value their time even more than wage increases, workplace flexibility is a key consideration on both sides of the hiring desk.

Whether you are an employer looking to attract and retain talent, or you are an employee who wants to create a more sustainable work experience for yourself and your family, let’s explore some definitions to see what flexibility could look like in your workplace:

Informal and formal flexibility

1) Informal flexibility is occasional, and has little or no impact on others in the workplace. Typically, these changes require verbal pre-approval from a manager. For example, shifting start and end times for your workday, to accommodate a one-time or infrequent need.

2) Formal flexibility is usually an ongoing arrangement that is different from a workgroup’s standard hours and work location. This might include telecommuting regularly or changing a work schedule permanently. To be seriously considered, the request must meet the business needs of the organization. Any changes must meet the federal Fair Labor Standards Act (FLSA) as well as applicable state labor laws.

Typical types of flexible work arrangements

Flextime

Flextime is often one of the most requested, least costly, and easiest to manage of flexible arrangements. This could include non-standard times of workday beginning, ending, and lunch times, but does not change the total number of hours worked in a day.

Compressed work week

For employees whose work can be accomplished outside the traditional five days per week, eight-hours per day schedule, a compressed week might look like four ten-hour days, or four nine-hour days with a Friday half day.

Job sharing

Two people job share by each working part-time to accomplish the responsibilities of one full-time job. Arrangements might include splitting each workday or splitting each week by day.

Telecommuting

Technology allows many different types of jobs to be conducted off site. Telecommuting is defined by working scheduled hours from home or another location. Schedules may vary from full time telecommuting with virtually no worksite presence, to telecommuting part of each day, one day per week, occasionally, or just on request.

Reduced-time/Part-time

Working fewer hours than the standard workweek, on an ongoing basis, constitutes a reduced schedule. Salary and benefits are typically prorated to reflect the percentage of full time hours worked. For example, 50% time would be a 20 hour workweek, and 80% time would add up to a 32 hour week.

Find more on recruiting and retaining employees at CareerOneStop’s Business Center.

 

Tagged with: , , , ,

Differentiating a nontraditional career path

Man working with laptop and smartphone

Guest post by Ron Elsdon

Nontraditional careers, tailored to individual needs and based on more than one source of income, are increasingly appealing as I write about in How to Build a Nontraditional Career Path: Embracing Economic Disruption (Elsdon, 2014). They can be both personally fulfilling and practically rewarding. “I can’t imagine myself ever working for somebody else in a corporate setting like [working for a] boss … [and being a] minion. I think my soul would just die.” (Carmichael, 2014). These words from someone at an early career stage, building her own business, reflect a core shift in how we think about work. For example, a recent Accenture study shows that only fifteen percent of recent college graduates want to work for a large-size company (LaVelle, Silverstone, and Smith, 2015).

Man working with laptop and smartphoneAn alternative with much appeal is a nontraditional career path with more than one career component and more than one source of income. This aligns work with personal preferences, values, interests and skills. Its multiple income streams, built on personal strengths, can lower risk and raise reward compared with conventional employment. It benefits from today’s readily accessible computing and communication tools. Moreover, the Affordable Care Act eliminated barriers to obtaining healthcare insurance for many people. Not surprisingly, studies show satisfaction levels much higher for those in a nontraditional career path compared with conventional employment.

Success in a nontraditional career is aided by creating a differentiated approach with specialized, distinctive products or services. This is central both to an effective initial career launch and for ongoing sustainability. It is a major reason why a customer will make a purchase and it is the basis for a viable financial position. Moreover, sustainable differentiation means that a customer would incur significant switching costs moving away from your product or service.

When components in a nontraditional career are linked by a common thread, we can seek differentiation through this core connecting thread, for example, in my case the relationship of individuals, organizations and community. In addition, differentiation is accessible through the specific attributes of individual career components. We can identify various approaches to differentiation such as the following ten sources we examine in How to Build a Nontraditional Career Path:

  • Distinct product or service offering
  • Operational excellence
  • Focused, passionate engagement and commitment
  • Team capability
  • Nature, depth, and longevity of customer relationships
  • Ability to tailor to customer needs
  • Flexibility
  • Speed
  • Cost
  • Component linkages

How can we protect and sustain such differentiation?

Let me suggest the following:

  • Establish and integrate more than one source of differentiation.
  • The more sources of differentiation, and the more complex their interaction, the more difficult it will be for others to imitate. Combining distinctive product or service offerings with cost advantages, speed of response, and deep customer relationships will be stronger and longer lasting than any one of these separately.
  • Emphasize continuous development and innovation as a means of revitalizing sources of differentiation.
  • Invest time and resources into continuously identifying new areas of client interest and into creating new content with offerings tailored accordingly.
  • Use measurement to inform and refine service or product delivery.
  • Gather and aggregate regular feedback from clients receiving services or products about their experiences and their resulting actions.  This provides ongoing learning and a basis for strengthening and refining service or product delivery.
  • Emphasize frequent communication of value contribution to customers to underline the nature, extent, and attributes of differentiated products or services.
  • Create a reporting framework for customers purchasing services or products that offers insights into the reception of delivered services or products and their value contribution.

Taking such steps helps ensure that differentiation isn’t a fleeting concept, rather that it becomes embedded in a nontraditional career path, constantly revitalizing both the career path and the client and customer relationships that sustain its vitality.

Parts of this article are drawn from How to Build a Nontraditional Career Path: Embracing Economic Disruption, by Ron Elsdon (Praeger, 2014).

References

Carmichael, Chris. 2014. Etsy Artisans Reach Retailers.  New York Times Video, April 14, 2014, http://www.nytimes.com/video/business/100000002824797/etsy-goes-wholesale.html?emc=edit_th_20140415&nl=todaysheadlines&nlid=45569923.

Elsdon, Ron. 2014. How to Build a Nontraditional Career Path: Embracing Economic Disruption.  Santa Barbara, California: Praeger.

LaVelle, Katherine, Yaarit Silverstone, and David Smith. 2015. Are you the Weakest Link? Strengthening Your Talent Supply Chain. Accenture Strategy.

Ron Elsdon, a member of CareerOneStop’s national Advisory Group, is a founder of organizations in the career and workforce development fields. His published works include: How to Build a Nontraditional Career Path: Embracing Economic Disruption (Praeger, 2014); editor of Business Behaving Well: Social Responsibility, from Learning to Doing (Potomac Books, Inc., 2013); editor of Building Workforce Strength: Creating Value through Workforce and Career Development (Praeger, 2010); and author of Affiliation in the Workplace: Value Creation in the New Organization (Praeger, 2003). He holds a doctorate in chemical engineering from Cambridge University, a master’s in career development from John F. Kennedy University, and a bachelor’s in chemical engineering from Leeds University. Ron can be reached at renewal@elsdon.com, or visit his website: www.elsdon.com.

Tagged with: ,

4 Outdated Job Search Tactics You Should Stop Doing Now

job search

Guest post by Aaron Ramsey

If you are having a hard time getting an interview after sending out numerous applications to various companies, it may be time to switch tactics. It may be hard to accept that you yourself might be the cause of your constant rejection by potential employers. However, if you take time to evaluate the tactics you have been using and make changes, your job may be right around the corner.

If you’re guilty of any of the job search tactics below, follow the tips to increase your chances of being called for an interview and getting hired.

1. You respond to job advertisements after deadline

Most hiring managers get thousands of applications for each job advert they place on different platforms, making it a tedious task to sift through and pick out the best ones to call for interviews. If you send in your application as early as possible, you have a better chance of it getting looked at and even added onto the pile of those that will be called for interviews.

2. You respond only to vacancies advertised online

A huge number of jobs are never advertised online. Restricting your job applications to vacancies that are advertised online reduces your chances of finding a job. It is important for you as a job seeker to use every avenue possible to connect with people that can get you hired. Apart from jobs advertised online, there are positions posted in newspapers, job boards at physical locations and even available at companies where friends or family are employed.

3. You send out a standard cover letter or resume

Every job vacancy has a different set of needs that cannot be answered by the same cover letter or even revenue. It is therefore important to modify your resume to match their needs and even go further in explaining how you’d be a great fit and benefit the company if hired.

4. You are not flexible

As technology continues to become part of our day to day activities, it is likely that some jobs may be phased out by companies. Fortunately, this phasing out has resulted in the springing up of new careers that you can take up with your experience. However, if you are unable to make the necessary changes for the new job, you will likely be unemployed for a while.

Discarding these out-of-date tactics when searching for employment and adopting those that have been proven to work is the first step towards getting hired to do your dream job.

Aaron Ramsey is the owner and writer for Eapplicants.com: an online resource for job seekers to find all the information they need on today’s largest companies.

Tagged with:

Five Tips on How Recent College Grads Can Beat the Resume Robots

young woman writing resume

By Catherine Kaputa

These days, the first screening of your resume and job application is not likely to be done by a person but by a computer using ATS (Applicant Tracking System) screening software.

And the ATS robots are not kind to young professionals.

Why is that?

resumeThe ATS software screens by keywords, job titles and skills. It’s all about checking off boxes. With the resume robots, there is no nuance and they can’t sense your winning personality. Since most young professionals have limited job experience and skills, there often is not a good keyword match so their resumes end up in the black hole, the corporate repository for discarded resumes.

But there are ways to crack the code and get your resume in human hands. In talking to scores of new graduates and young professionals as well as corporate recruiters for my new book, Graduate to a Great Career, I discovered five tips on mastering the modern recruitment process. Here they are:

  1. Concentrate on online job posts that are under three days old and have a good keyword match to you: It’s tempting to apply to every job that looks appealing, but it’s a mistake. Applying to jobs and getting no response will take its toll. Spamming every job post will take up a lot of your time, and not getting a response back will demoralize you. If the job is not a good fit with your skills, the ATS robot will spot it right away and discard your resume. Ditto for job posts that are over three days old. One study showed that most employers receive so many applications in the first three days, they don’t bother to look at applications that come in after that.
  2. Customize your resume to a specific job using the exact keywords in the job post: Customizing your resume seems obvious, but most job applicants use the same resume for every job. Study the keywords in the job posting and use the same exact words on your resume, assuming that you have similar experience. You can use web services like Wordle, Resonate and TagCrowd to target the most frequently used words in the job listing. Also, check out the company mission statement and philanthropic activities to see if there are connections you can use in your resume.
  3. Redouble your efforts to connect directly with someone who works at the company: It pays to be enterprising so don’t just rely on filling out the online application. Check out LinkedIn to see if any of your first degree contacts are connected to someone at the company. You can also send an email alert out to your friends. Or you can check out alumni from your university on LinkedIn or your school database to see if anyone works there, and follow up with an email notifying them of your interest in the company and requesting a short 15-minute informational interview. One company employee told me that she hit it off with a job applicant in a short informational phone call and then put in a good word with the hiring manager that resulted in an interview.
  4. Follow up your online application with direct outreach to the hiring manager: There’s no better way to show that you are a go-getter than a direct email, InMail or regular mail sent directly to the hiring manager. Usually a little sleuthing on the company website or LinkedIn will give you the name and contact information. You can use Verify Email to confirm an email address. It’s worth the effort. You will have a serious advantage if your online job application is followed by a well-written three paragraph pitch email or letter.
  5. See if you can find comparable experience through internships, summer jobs, or online courses: A big problem new job hunters can face is lack of experience that correlates to the job being advertised. It may take some thought, but see if some of your internships and jobs had aspects similar to the job post and use similar phraseology in your application. If the job requires experience with the finer points of Excel or other skill, see if you can take a quick online course, so you can add it to your resume.

Using technology to sort through the volume of applications companies receive will only become more dominant in the future. What used to take HR professionals days and weeks now can by done by the ATS robots in minutes. But that doesn’t mean you can’t get technology to work for you. Follow these five tips to crack the code and break through to get the interview—and the job.

Catherine Kaputa is a personal brand strategist and author of Graduate to a Great Career, coming out in April by Nicholas Brealey Publishing. She is the founder of SelfBrand.

Tagged with: ,

Giving performance feedback

manager smiling at employee

manager smiling at employee

Performance reviews, and employee feedback in general, can be fraught with anxiety, misunderstanding, and poor communication. With so many opportunities to go wrong, managers and supervisors need clear direction to get it right.

A recent Harvard Business Review interview with Jack Zenger and Joseph Folkman, experts in leadership development, offers guidance for offering constructive criticism that leads to positive change rather than resentment or discouragement.

“Which has been most helpful in your career – praise and recognition, or corrective feedback?” They’ve queried many of their clients, and learned these intriguing results:

  • 47% of respondents state that corrective feedback has helped them the most
  • 53% cite praise and recognition as most helpful

Ideally, managers can employ both types of feedback to make the greatest impact on employee performance, while also providing support and encouragement. Their experience indicates that most people strongly prefer ongoing communication about their performance.

However, the prospect of giving, or receiving, critical feedback can still produce anxiety. Framing is one technique these leadership consultants use: by using the term corrective, or redirective, feedback, they emphasize its usefulness for a positive future direction.

Managers should consider a simple framework for comments, such as: what should the employee keep doing, stop doing, start doing, or do differently. People often want to know what they are doing wrong, but in a way that won’t leave them ashamed and insecure

Consider these ideas to improve the results of your performance feedback:

  • What do you hope to achieve? Use your objectives to create a plan for the conversation. Practice to be sure that what you say has the intended impact.
  • Use data. What observations do you have that support your points? Be sure your feedback is not based on an emotional reaction, but relates to observable action that the employee can change.
  • Stay in contact. Providing ongoing feedback in small doses, both positive and redirective, establishes trust and improves retention.
  • Good feedback is specific, referencing what the employee did and the impact it made. Generic praise is likely to be perceived as empty, and be discounted. It may not be a negative, but it’s unlikely to be a positive either.
  • When corrective feedback is needed, ask the employee what needs to change, and how they would like to improve. It’s empowering and yields better results than a lecture.
  • Go public? Positive reinforcement in a group can be effective, but public criticism – virtually never. A group review of project performance to identify lessons learned can be very effective.
  • People at every level want and benefit from feedback. Even top leaders who have many years of experience want to know how they are doing, and where they can improve. In fact, they are often the most open and motivated to get feedback.

Take a giant step forward for employee morale and potentially, retention, by providing clear, specific behavioral feedback that provides a positive direction for employees to improve their performance.

To learn about more employee retention strategies, check out CareerOneStop’s Business Center.

Tagged with: ,

Looking for the right career? Start with self-assessment

woman taking a career assessment

Career assessment is a way to learn more about how well a variety of careers might suit you. Each assessment focuses on a specific area, such as skills, interests, or values. Typically, an assessment asks you to answer questions about what you like, don’t like, what’s important to you, and what your strengths are.

woman taking a career assessmentSince assessment results may relate to as many as 900 different occupations, don’t panic if your results include careers that don’t interest you. Experts recommended that you take more than one assessment to broaden your ideas before you make a decision. It can also be helpful to talk with a career counselor, family and friends before making a career decision.

What can an assessment help you do?

  • Learn about occupations that are a good match for you
  • Decide where you need more training or experience
  • Identify the skills you bring to a job
  • Write more personal, detailed resumes and cover letters
  • Consider careers you may not have thought about before

What can’t an assessment do?

  • Guarantee that you will like a particular career
  • Ensure that careers you are suited for will be in high demand by employers
  • Account for differences within the same career. For example, a nurse may work in different conditions in an emergency room compared to a nursing home. Or different employers provide an environment that can make the same career more or less attractive.

How can you get started?

  • An interest assessment can help you find a career that you will enjoy.
  • A skills assessment can help you identify careers that use the skills you already have.
  • A values assessment can help you choose work that reflects your personal values–and that you may find most meaningful.
  • For more assessments and help with understanding and applying your results, talk with a career counselor at a community college, community agency or your nearest American Job Center.
Tagged with: , , ,

Rescue your resume from oblivion

resume

resume reviewerIs there anything more frustrating than sending out your thoughtfully-crafted resume to apply for one job after another – and never hearing back? Take steps to rescue your resume from the screening trap and get it into the hands of a hiring authority.

The first checkpoint is to make sure you use solid resume strategy. Tailor your resume to each job you apply for. Don’t assume the employer will take the time to understand how your experience relates to their position. Do that work for them, and use their terminology to describe related experience on your resume.

And as in any job search, if you have a contact inside the organization, or were referred to a company contact, note that in your cover letter. In addition to your formal job application, send a resume along to the contact letting them know you have applied for the job. If you need help on the basic resume, visit CareerOneStop’s Resume Guide for detailed instructions.

If you’ve covered those bases, it’s time to assess how well your resume fares in the initial screening. In many organizations, especially larger companies, the hiring process starts with an applicant tracking system (ATS). Based on keywords and accomplishment statements, the ATS filters out candidates, and leaves a more manageable number of resumes for staff to review.

Career coach Pamela Skillings provides detailed recommendations for resume strategies that start by understanding what happens to your resume when it encounters the ATS:

  1. The ATS first removes resume formatting and scans for specified keywords and phrases.
  2. Then, the ATS sorts your resume content into core categories: Education, Contact Information, Skills, and Work Experience.
  3. Next, and critically, the ATS compares the employer’s list of keywords, skills, education to your resume content.
  4. Finally, those resumes with the strongest match to the employer’s list of desired characteristics, plus your years of experience – go to the human review process.

Where to start? The first step is still to demonstrate your claims of skills with specific accomplishments. And, I would add, pepper those claims with thoughtfully-placed keywords. Keywords are the “buzzwords” or “jargon” of the industry. Their impact can probably not be overstated.

While you should look for opportunities to use keywords throughout your resume, using a Highlights or Professional Summary section at the beginning instead of a Career Objective, provides a great place to put keywords up front where they will have the most impact. To be sure you use appropriate keywords, check the job posting, review the organization’s website, and check related professional association resources for more ideas.

More tips include:

  • Make sure you really are a match for the position. If your experience is in a different industry than the one you are applying to, build a case for why the employer should see you as a strong candidate, and use the terminology of the new industry where it relates on the resume.
  • For each job you enter, begin with the employer / organization name, then your job title, and dates employed. Reversing the order confuses the ATS.
  • Because IT skills are relevant in so many fields, consider adding an IT Skills section even if you are not in an IT profession. Note any programs you know by name, that are referenced in the job posting.
  • Use a plain text format for a resume that is going to start with a computer-based search. Simple fonts like Verdana or Tahoma are more readable than most others, and a size 11pt or higher is recommended. Text in bold, underline, and italics can be misread by the ATS, so is better avoided, as are graphics or tables. You can always send an additional print-quality resume on high quality paper to the hiring manager or human resources department contact for the position. For the same reason, avoid using graphics or tables.
  • Use bulleted lists instead of writing complete sentences in paragraphs; it’s easier for people and software to read.
  • Be sure to note your postal address in the resume, not in the header or footer, which ATS systems typically ignore.
  • Use acronyms as well as spelling out the terms, such as “Emergency Medical Technician,” and “EMT.”

 

Tagged with: , ,

The panel interview: 6 tips for before, during, and after

So, you’ve been invited to a panel job interview. No need to panic—these simple tips can help you ace even the most intimidating meeting.

Before the interview

  1. Ask how long the interview will be and who will be on the panel. It helps to know both of these in advance: knowing how long the interview will last gives you an idea of how many questions and how much back-and-forth you can expect. And knowing who will be on the panel gives you a chance to do some research . . . which brings you to Tip #2.
  1. Research your interviewers. Once you know who will be on the panel, you can find out their job functions and roles, so you know which aspects of your potential job they are most likely to be interested in. You can explore the company website, LinkedIn, or your own network to learn more about interviewers before you meet them. Once you know a little bit about your interviewers, you can prepare by practicing your answers to common interview questions.

During the interviewpanel interview

  1. Get everybody’s name. When the panel members are introduced, take the time to write down each person’s name.  Even if someone gives you their business card, jot down their name—the simple act of writing it down really will help you remember it. And if you write names down in order of how they are seated, then you can easily remind yourself of a name during the interview . . . which leads to Tip # 4.
  1. Speak directly to individuals, but also remember not to exclude other panel members. Sound complicated? It doesn’t have to be:  you can begin by making eye contact with the person asking the question, and then look around to the other members as you finish up your answer. And don’t get too stressed out by the mere fact of the panel set-up: you still want to brush up on and follow traditional interview tips.

After the interview

  1. Thank everybody promptly. Take the time to shake hands, make eye contact, and thank everybody, using their name.  This is also a great time to get business cards if you haven’t already . . . which will help you out when you get to Tip #6.
  2. Send each member a thank-you note. No, it’s not true that written thank-you notes are outdated. Send each person a brief, personal note thanking them for their time. Get more tips on thank-you notes.
Tagged with: ,